FAQ

How does ROOTFLIX work?

ROOTFLIX is a membership-driven platform that streams quality educative and entertaining media content, most of which have gone through a selection process by various film festivals. Members have the option to subscribe monthly, quaterly, biannually, or annually. Some films do not require subscription, meaning that one can register with a valid email address and watch certain contents at no cost.

Can I advertise on ROOTFLIX?

Yes. Please use the Contact Us page and select "Advertise" option for "Reason of Contact" and tell us about your product or service. If we determine that it would benefit our members, one of our representatives will contact you.

Where is ROOTFLIX available?

ROOTFLIX is available anywhere there is Internet connection.

How fast should my Internet be?

The minimum required connection speed is 0.5Mbps, but the faster the connection, the better the video quality and steaming experience. All films are in high definition but will automatically adjust in quality based on your connection speed.

Can I stream my own media on ROOTFLIX?

As long as your film is educative, entertaining, and meets film festival standards in terms of quality, sound, and picture; we would be glad to provide ROOTFLIX as a platform to showcase your work. You may use the Contact Us page to tell us about your interest. For "Reason of Contact" please select the "Inquiry" option.

How many devices can I use at the same time?

Based on chosen plan, a member can log into two or four devices at a time. If you exceed the number of devices allowed, you would need to log out of one device before logging into another.

How can I give a feedback?

You may use the Contact Us page and select "Feedback" option for "Reason of Contact" to tell us what we can do to improve or serve you better; or what you like about ROOTFLIX.